• 11May
    Categories: Photo Comments: 1

    So after sending V-Moda an email and putting up the previous blog post I got the exact same pre-canned response to both. One was via comment to the last post and the other was via email. Both went as follows.

    We sincerely apologize for any inconvenience you have experienced. If your headphones fall under our 1 Year V-MODA Premiere Warranty, we will be more than happy to send you a replacement.

    Please file a warranty claim on our website at http://shop.v-moda.com/t-returns.aspx

    There, you will find a link that says “warranty return” in blue. Click on that link and it should direct you to an online warranty form. Once you fill that out and submit it, you will receive an email from us with all the necessary information on returning your headphones for a replacement.

    Thanks for being a part of V-MODA culture.

    Rock On,

     

    Neither addressed the fact that I do not have a receipt as I clearly stated nor the much larger problem that they keep putting out defective products that break under regular usage within a really short time frame. The latter to me being the larger part of the problem. 

      

    Also, V-Moda, here is a tip, read the customer feedback next time. I mean really, if you’re going to to outreach to blogs or respond to customer emails at least have a human response that takes into consideration the problem instead of a script.

      

    Thanks for actually READING this post.

      

    Rock On.

  • 11May
    Categories: Photo Comments: 3

    A letter I sent to V-Moda regarding some headphones I purchased from them. Loved the headphones but hated the fact that they seem to break within six months under regular usage. 

    Just writing in regards to your V-Moda Vibe Dual headphones. I have purchased 2 sets of these headphones and have been disappointed to have both of them have the audio stop working in one of the earpieces. The first set had the straight jack on them and it looks like the wire got worked back and forth enough that it must have broken off inside. Unfortunately I had lost the receipt so was told that you would not replace them (even though they are clearly V-moda headphones and that product line was less than a year old). I then went back to using my stock headphones until I couldnt stand them any longer. At that point I went back in the market for premium headphones and saw that you had tried to fix the design flaw of the first one by changing up the form factor at the top of the jack. Having had generally positive experiences with your product sound-wise and seeing as you were at the right price point I thought I would give it another try. Yet again though I have been disappointed by the headphones not being able to deal with regular day to day usage. Unfortunately for me I again am unable to find the receipt so I am now going to be spending another bunch of money to replace your defective product. Unfortunately for you all though I will not be buying v-moda products again and will be advising my friends to do the same. 

     

    Just thought you should know.

    Not expecting much but what the heck. It’s good to vent anyway. 
         
    What headphones would you buy for your iPhone if you had to get a new pair?
         
       
  • 26Aug
    Categories: Photo Comments: 1

    Have been learning to play the guitar recently thanks to the folks at NYC Guitar School. It has been a lot of fun and I have to say very meditative. After strumming away for the last several weeks on the Fender acoustic I picked up I made the leap and bought a Fender Strat (hecho en Mexico). The thing rocks! Even Lana, who has been taking lessons as well, is enjoying jamming out on it.

    After about 2 months of pretty painful sounding practicing and even more painful finger tips I have to say it is actually starting to sound like music. I even have a few songs under my belt that I can somewhat keep time with. Last night even learned to play a 12 bar blues thanks to a tutorial on the Gibson site. Freaking cool :-)

  • 01May

    Had a great night out last night with Lana. Since getting our regular babysitter back we have started to get out again and I have to say it is awesome to be in NY. Being able to step outside your door and have thousands of places to go makes date night pretty sweet (and has the added bonus of being able to be a slacker on the plans). 

    When we hit the street yesterday all we knew is that we were going to walk down to the Village and find somewhere new. This is sometimes harder than it sounds for us. After wandering all over the West Village and then down Bleecker we wound up outside a fairly nondescript restaurant called Gus’ Place. Since we both love Greek we decided to give it a shot. Turned out to be a good call. Started with some Saganaki, Lemon Soup, salad and Greek wine (all amazing, but the Saganaki won in my books). Then moved onto Souvlaki. Lana had lamb, I had chicken. Both were great. To finish it up we had some Chocolate Baclava with Greek yogurt. We will definitely be going back there :-)

  • 29Feb

     

    Well after having used my Macbook Air for quite some time I have to say it really rocks. I have had it in meetings, carried it all around, used it on the go and it has been my primary machine at home the whole time (I do have an iMac at work as well). I have not been hampered in any way by the lack of extra ports or media drive (over the years I have never really used them either). I feel the same way about the removable battery. I have always carried a spare but have rarely if ever used it. After having had to lug around and use a large number of different laptops in the last decade this is by far my favorite. 

  • 31Jan
    Categories: Tibet Comments: 0

    A good friend of mine is the director of a non-profit organization called Students for a Free Tibet. They do education and activism to further the cause of bringing freedom to the people of Tibet. This year with the worlds attention on the Beijing Olympics in China they have a lot on the go to make sure the Chinese oppression in Tibet is conveyed to the world.

    At the moment they are in a heated battle to win a $50K prize in a giving contest. If you can spare the time and money they would greatly appreciate a donation. It could mean they wind up winning their single largest grant in the history of the organization. Having visited with them I can tell you they run very lean and the money will definitely be put to work for the cause.

    Please donate here.

  • 20Jan

    Finally got off my butt and integrated my Flickr photos into the blog. You can browse them here. I even was motivated enough to organize them into sets. Crazy eh.

  • 05Jan

    Heading out to Vegas tomorrow morning to go to CES and the Digital Hollywood conference. Going to be flying on Virgin America for the first time. Really looking forward to checking them out. Had booked a flight back in November with them but had to cancel last minute. They have all sorts of nifty features like leather seats, entertainment system and the ability to order your food and drink right from your seat (no more waiting for the drink cart to work its way down twice a flight).

    And I am really looking forward to the show this year. Last year was my first time attending and I had a blast. So many gadgets and geeky things to check out. Also got the confirmation that my name is on the list for the Bloghaus so beer, beanbags and broadband lookout!

  • 26Dec
    Categories: Injustice Comments: 1

    Jason Calacanis pretty much says it all in his blog post here. Cigna f$#%ing sucks!

  • 10Dec

    There are certain advantages to living right in the thick of things here in Manhattan. Whether it be amazing food, access to the cities parks/attractions, the nightlife or pretty much anything you can think of, it is all at your doorstep.

    This past weekend I took Emma to her first musical. It was a play based on one of her favorite cartoons, Max and Ruby. She absolutely loved it. For a whole hour she sat mesmerized by the actors singing and dancing. At the end she decided we had to go back.

    To my point though about the advantages of living where we do. To get there we hopped in a cab outside our house and got dropped off in the village. A quick walk and we were at the theater. After the show was over we walked over, found another cab and then stopped for burgers at the restaurant at the base of our building. The whole trip took less than 2 1/2 hours. It was simple easy and pleasant. Not only that but there are a dozen other things just like that that I can start taking her to now. When we lived in CT that just wasnt the case.

    I gotta say, I love NY!