• 11May
    Categories: Photo Comments: 3

    A letter I sent to V-Moda regarding some headphones I purchased from them. Loved the headphones but hated the fact that they seem to break within six months under regular usage. 

    Just writing in regards to your V-Moda Vibe Dual headphones. I have purchased 2 sets of these headphones and have been disappointed to have both of them have the audio stop working in one of the earpieces. The first set had the straight jack on them and it looks like the wire got worked back and forth enough that it must have broken off inside. Unfortunately I had lost the receipt so was told that you would not replace them (even though they are clearly V-moda headphones and that product line was less than a year old). I then went back to using my stock headphones until I couldnt stand them any longer. At that point I went back in the market for premium headphones and saw that you had tried to fix the design flaw of the first one by changing up the form factor at the top of the jack. Having had generally positive experiences with your product sound-wise and seeing as you were at the right price point I thought I would give it another try. Yet again though I have been disappointed by the headphones not being able to deal with regular day to day usage. Unfortunately for me I again am unable to find the receipt so I am now going to be spending another bunch of money to replace your defective product. Unfortunately for you all though I will not be buying v-moda products again and will be advising my friends to do the same. 

     

    Just thought you should know.

    Not expecting much but what the heck. It’s good to vent anyway. 
         
    What headphones would you buy for your iPhone if you had to get a new pair?
         
       

3 Comments to V-Moda Vibe Fail

  • We sincerely apologize for any inconvenience you have experienced. If your headphones fall under our 1 Year V-MODA Premiere Warranty, we will be more than happy to send you a replacement.

    Please file a warranty claim on our website at http://shop.v-moda.com/t-returns.aspx

    There, you will find a link that says “warranty return” in blue. Click on that link and it should direct you to an online warranty form. Once you fill that out and submit it, you will receive an email from us with all the necessary information on returning your headphones for a replacement.

    Thanks for being a part of V-MODA culture.

    Rock On,

  • I’ve had generally very positive experiences with Ultimate Ears. I previously used the super.fi 3 but now I’m using the slightly more compact metro.fi series. I know the metro.fi fit in the iPhone – and in fact they have oe with a built in mic like the iPhone headphones. (I woudl check on the other models, but I have to assume they fit now).

    The nice thing about the UE super.fi and higher series (which are a little more expensive) is that they have a detachable cord. If you do have problems, it’s more likely in the cord than in the earbud itself… so they can just send you a replacement cable if it goes bad (or you can buy it for $20 instead of having to replace the whole set after warranty).

    I also found the cables a little more durable than the Shures my buddy used (which were SUPER thin and he constantly had to replace them with normal wear and tear).

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