A letter I sent to V-Moda regarding some headphones I purchased from them. Loved the headphones but hated the fact that they seem to break within six months under regular usage.
Just writing in regards to your V-Moda Vibe Dual headphones. I have purchased 2 sets of these headphones and have been disappointed to have both of them have the audio stop working in one of the earpieces. The first set had the straight jack on them and it looks like the wire got worked back and forth enough that it must have broken off inside. Unfortunately I had lost the receipt so was told that you would not replace them (even though they are clearly V-moda headphones and that product line was less than a year old). I then went back to using my stock headphones until I couldnt stand them any longer. At that point I went back in the market for premium headphones and saw that you had tried to fix the design flaw of the first one by changing up the form factor at the top of the jack. Having had generally positive experiences with your product sound-wise and seeing as you were at the right price point I thought I would give it another try. Yet again though I have been disappointed by the headphones not being able to deal with regular day to day usage. Unfortunately for me I again am unable to find the receipt so I am now going to be spending another bunch of money to replace your defective product. Unfortunately for you all though I will not be buying v-moda products again and will be advising my friends to do the same.
Just thought you should know.